How do I contact zaful?

Accédez à notre centre de support et décrivez le problème en détail, y compris le motif du retour, ainsi que votre numéro de commande et le numéro de produit SKU. Pour les articles défectueux, incorrects ou sans description, merci de bien vouloir nous envoyer une photo ou une vidéo claire du problème. 1. Responsabilité de ZAFUL :

Why choose zaful?

Chez ZAFUL, la satisfaction du client est toujours notre priorité absolue. Nos équipes dédiées au contrôle de la qualité et à lassurance de la qualité inspecteront vos articles avant leur expédition. La qualité de nos produits est garantie. Cependant, vous devez vérifier scrupuleusement et précisément votre taille avant dacheter.

What is the policy for Retour zaful?

POLITIQUE DE RETOUR ZAFUL. Tous les articles retournés doivent être en état neuf, non utilisés / non portés, non lavés, renvoyés avec toutes les étiquettes originales et leurs emballages dorigine. Si le client demande un remboursement, nous rembourserons le coût du produit original à la réception de larticle retourné.

Does zaful deliver to my country?

Due to delays, it can sometimes take longer, but customers have reported delivery is usually on time. Zaful delivers to 260 countries. For information on your specific country’s shipping timelines, refer to the Shipping Info page and select your country from the dropdown menu.

How do I order online from zaful?

Ordering online from is easy! When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO BAG’. Once you have your desired items in your Bag, simply click the ‘PROCEED TO CHECKOUT’ button. You will then be prompted to either sign in to your account or to create a new account.

What do I agree to do with zaful?

I agree to receive marketing information about Zaful products and services and to the processing of my personal data for such purposes as described in the Zaful Privacy Policy. I can withdraw my consent at any time.

How do I return an item to zaful?

ZAFUL RETURN POLICY. Go to our Support Center and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem. If our company is responsible for the issue,...

Why can’t I access my zaful account?

It might be a problem caused by ZAFUL system maintenance; please wait 15 minutes and try again. If you are still not able to access your account, please contact our Customer Serviceand outline the problem.

What is zafuls return policy?

ZAFULS Responsibility: If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange. Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense.

What is the zaful article Remplacement policy?

· Une fois que nous aurons reçu larticle, nous vous rembourserons intégralement le prix du produit dorigine et son expédition, ou vous renverrons gratuitement un article de remplacement à nos frais. Cette solution n’est applicable que lorsque ZAFUL est responsable de l’envoi du mauvais article / dune taille erronée.

What is the return policy for items?

All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging. If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.

What is zafuls product quality policy?

At ZAFUL, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.

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