What does Ticketline do?

The company has over 500 retail outlets - including those located in major shopping centers in Portugal -, provides technical support to producers and venues, has an online sales platform (ticketline.pt), a Facebook page (pt.facebook.com/ticketlineportugal) and a monthly magazine, Ticketline Magazine.

What is the USO-Metro Ticketline?

USO-Metro’s Ticketline connects community organizations, companies and individuals who would like to donate tickets to the local military population, who can register to receive them for free.

How do I contact Ticketline by email?

Ticketline Email: ticketlinemetrodc@uso.org (Please note that tickets may not be reserved via email) If you win tickets, are contacted by Ticketline, and do not reply to your winner email, you will be ineligible to win tickets the next time your name is drawn in the lottery.

What happens if I don’t use my tickets from Ticketline?

If tickets are reserved and you do not use your tickets/fail to attend an event for which you accepted seats, USO-Metro will place a 6-month ban for you to receive tickets from Ticketline. USO-Metro asks that you do not call ticket donors or venues directly in search of additional tickets or services.

Where is Ticketline based?

Headquartered in Lisbon, Ticketline has existed for 15 years and is the market leader.

How does a ticketing system work?

A ticketing system works by first creating a document, or ticket, that records the interactions on a support or service case. The ticket is shared between both the rep and the customer and logs their communication to one continuous thread.

How do I Return my Tickets to Ticketline?

Tickets should be returned to Ticketline, PO Box 4061, Manchester, M60 1YT. It is your responsibility to ensure that returned tickets are safely returned to us. No liability will be accepted in the event of tickets being lost or misdirected in the post.

What is the relationship between event promoters and event Ticketline?

Ticketline sells tickets as an agent on behalf of the organisers, producers or promoters of Events (each an “Event Organiser”). We do not host, promote or produce any of the Events which are described on this Site and for which you might wish to buy a ticket.

What if I dont receive my tickets? If you selected standard mail and do not receive your tickets within 2 business days of your event please get in touch. We will determine the nature of the problem, and if your tickets are replaceable, instruct you as to where and when to pick up your replacement tickets.

Why are my tickets going down?

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